Career Opportunities with Chick-fil-A Findlay (OH)

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Careers At Chick-fil-A Findlay (OH)
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Assistant Director of Operations

Department: Leadership
Location: Findlay, OH

Chick-fil-A Findlay is actively seeking Team members who are committed to developing excellence and a servant heart to better care for our community. 

The Assistant Director of Operations is responsible for:

Team (People First)

  • Equip and develop team leads to uphold Chick-fil-A quality and service standards
  • Leading through influence with an ability to create, develop, and maintain relationships 
  • Develop and coach all employees when needed 
  • Excelling in communication with superiors and subordinates
  • Uphold  accountability for team leaders, including responsibility of their team members 
  • Uphold standards for timeliness, performance for all team members


  • Follow and maintain all systems to ensure operational excellence 
  • Monitor all given metrics including but not limited to labor and productivity
  • Understand the staffing needs for Chick-fil-A Findlay
  • Complete the schedule two weeks in advance (when possible)
  • Effectively order and maintain inventory 
  • Maintain strict adherence to food safety procedures 
  • Maintain or obtain Servsafe certification
  • Be flexible based upon the needs of Chick-fil-A Findlay


  • Aiding in recruiting efforts for staffing
  • Develop and set obtainable goals, through leadership and action
  • Conduct meetings with team leaders and other directors as needed 
  • Challenging oneself and innovating within the role
  • Maintain personal development in and outside of the organization

Behavioral Characteristics

What specific characteristics should a person in this position have in order to achieve success?

  • Integrity- Consistency of character. 
  • Trust- You must have trust in your fellow leaders and team members.
  • Humility- You must be coachable and have the understanding that you have never arrived at your best.
  • Reliable- You need to be able to be counted on. You cannot call off excessively or be swapping shifts that damages the team dynamic.
  • Flexible- Our business is ever changing and we canít be married to the methods that got us here. We should be married to the mission and willing to change to reach our potential. 
  • Innovator- You must drive change in our ever shifting business environment. You need to seek feedback from team members and share feedback to help make the team better.
  • Influencer- You must be able to drive performance and change, working to be a positive encourager.  
  • Accountable- You must own your performance, the good and the bad, not taking critical feedback personally.
  • Decisive- You need to have confidence to make decisions, and be able to explain your rationale for those decisions.

Job Type: Full-time 40 - 50 hours per week 

Pay: $14.00 - $20.00 Per Hour

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